SERVICES

At Graystone Property Consulting, we provide practical training and advisory built for the realities of day-to-day real estate—busy teams, competing priorities, and performance pressure. Our focus is on what actually moves the needle: stronger conversations, clearer standards, tighter systems, and confident compliance.

Everything we deliver is tailored to your business, your market, and the experience level of your team. Whether you’re looking to lift listing conversions, improve team alignment, reset expectations, or reduce risk, we bring a structured approach that’s easy to implement and maintain.

Engagements can be delivered as:

  • One-off workshops for targeted uplift (e.g., listing presentations, negotiation, compliance refreshers)

  • Structured programs over several weeks/months to embed habits, systems, and accountability

  • Ongoing support for leaders and teams who want consistent coaching, feedback, and performance improvement over time

The outcome is simple: better execution, higher standards, and measurable improvement—without adding unnecessary complexity.

We focus on the conversations and behaviours that drive revenue—without turning your team into robots. Sharon works with agents to strengthen their structure, language, and confidence across the full sales cycle, so effort converts into results.

Typical focus areas include:

  • Prospecting routines and scripts that feel natural and consistent

  • Listing presentations that build trust, justify fees, and win the instruction

  • Buyer management and database discipline (follow-up that actually happens)

  • Price conditioning and handling objections with confidence

  • Negotiation frameworks to protect price and keep deals moving

  • Weekly pipeline structure, KPIs, and accountability rhythms

Outcome: stronger listing conversion, improved follow-up consistency, and a more predictable pipeline.

Sales Training

Team Culture & Leadership Training

Culture is the standard you allow. This training is designed to lift expectations, improve communication, and build a team environment where performance is consistent—not dependent on one or two high performers.

This can include:

  • Resetting standards and “how we do things here” behaviours

  • Team alignment sessions (clarity on roles, responsibilities, and expectations)

  • Accountability frameworks that are fair, clear, and followed through

  • Leadership coaching for principals, directors, and sales managers

  • Better internal communication, meeting rhythm, and decision-making

  • Performance habits that reduce friction and improve retention

Outcome: clearer expectations, stronger leadership, higher standards, and a team that operates with more unity and professionalism.

Legislation & Compliance Training

Compliance shouldn’t feel confusing or overwhelming. We deliver practical training that reduces risk while supporting strong client service—covering what matters, how it applies, and how to implement it in daily workflows.

Training is typically built around:

  • Best-practice compliance habits for sales and property management teams

  • Documentation, disclosures, record-keeping, and process consistency

  • Risk reduction and “red flag” scenarios—what to do and what not to do

  • Internal procedures that protect your business and reputation

  • Clear guidance delivered in plain language, with real-world examples

Outcome: confident teams, cleaner processes, reduced risk exposure, and stronger professional standards.

Advisory is for business owners and leaders who want sharper execution—whether you’re scaling, restructuring, tightening operations, or improving performance.

Support can include:

  • Business and growth strategy (what to prioritise, what to stop)

  • Team structure, hiring planning, and role clarity

  • Operations review—systems, workflows, handovers, and accountability

  • Performance frameworks, dashboards, and meeting cadence

  • Training program design for onboarding and ongoing development

  • Hands-on problem solving across sales, PM, and leadership functions

Outcome: stronger structure, clearer leadership, better systems, and a business that runs more smoothly with measurable improvement over time.

Advisory Services